Terms of Service
Last updated: January 6, 2025
1. Agreement to Terms
By accessing and using the services of Loomworks LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access our services.
2. Services Description
Loomworks LLC provides software development, business automation, and consulting services, including but not limited to:
- Custom Odoo ERP development and implementation
- Business process automation solutions
- AI-powered software development
- Technology consulting services
- Software maintenance and support
3. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information necessary for project completion
- Respond to requests for information in a timely manner
- Make timely payments according to agreed terms
- Provide necessary access to systems and resources
- Comply with all applicable laws and regulations
4. Project Engagement
4.1 Scope of Work
Each project engagement will be governed by a separate Statement of Work (SOW) or contract that defines the specific deliverables, timeline, and pricing.
4.2 Changes to Scope
Any changes to the agreed scope of work must be documented in writing and may result in additional fees and timeline adjustments.
4.3 Project Timeline
While we strive to meet all deadlines, project timelines are estimates and may be affected by factors beyond our control, including client responsiveness and third-party dependencies.
5. Payment Terms
5.1 Fees
Fees for services will be outlined in the project agreement. All fees are in US dollars unless otherwise specified.
5.2 Payment Schedule
Payment terms will be specified in each project agreement. Standard terms include:
- 50% deposit upon project commencement
- Remaining balance upon project completion
- Net 30 days for invoiced amounts
5.3 Late Payments
Late payments may incur interest charges of 1.5% per month or the maximum allowed by law, whichever is less.
6. Intellectual Property
6.1 Client Materials
You retain all rights to materials you provide to us. You grant us a license to use these materials solely for the purpose of providing our services.
6.2 Deliverables
Upon full payment, you own all custom code and deliverables created specifically for your project, excluding any pre-existing materials or third-party components.
6.3 Pre-existing Materials
We retain all rights to our pre-existing materials, methodologies, and general know-how. We grant you a license to use these materials as incorporated in your deliverables.
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the engagement. This obligation survives termination of the agreement.
8. Warranties and Disclaimers
8.1 Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.
8.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
9. Limitation of Liability
IN NO EVENT SHALL LOOMWORKS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless Loomworks LLC, its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from your breach of these Terms or misuse of our services.
11. Termination
11.1 Termination by Either Party
Either party may terminate a project engagement with 30 days written notice. Client remains responsible for payment for work completed.
11.2 Termination for Cause
Either party may terminate immediately for material breach that remains uncured after 10 days written notice.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising from these Terms or our services shall first be addressed through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in Broward County, Florida.
14. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including acts of God, natural disasters, pandemic, or government actions.
15. Entire Agreement
These Terms, together with any signed project agreements, constitute the entire agreement between you and Loomworks LLC regarding our services.
16. Modifications
We reserve the right to modify these Terms at any time. We will notify clients of any material changes. Your continued use of our services constitutes acceptance of modified terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
18. Contact Information
For questions about these Terms of Service, please contact us at:
Loomworks LLCEmail: stephen@loomworks.solutions
Phone: (757) 348-6081
Location: Broward County, Florida