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Loomworks Solutions LLC
Wake Forest, North Carolina·984-251-1753·stephen@loomworks.solutions
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Odoo support plans, priced by the month.

The same senior developer every month. Fixes, custom modules, integrations and upgrades included in one plan, with the price and hours published here.

Book a callSee the plans
  • 30 minutes, free, on the phone or video.
  • Three plans, priced by the month.

What every plan includes

  • +Fixes on your live system. Bugs, blocked screens and the small breaks that slow a team down.
  • +Custom modules and changes. The step standard Odoo misses, built as a module that survives the next upgrade.
  • +Integrations. Shipping, ecommerce, accounting and document tools connected to Odoo.
  • +Version upgrades. Planned and rehearsed, with your customizations carried forward.
  • +Data cleanup and reports. Duplicates, reconciliations and the reports your team asks for.
  • +Advice, by message or call. A senior answer before you commit to a change, inside your plan hours.

Three sizes

Pick the hours that match your month. The rate inside the plan drops as the hours go up.

Care

$1,200a month

8 hours included

For a small instance that needs someone on call for fixes and the occasional change.

Response: Next business day

Partner

Most popular

$2,400a month

20 hours included

For a business shipping changes every month that wants a priority, senior queue.

Response: Four business hours

Embedded

$4,400a month

40 hours included

For a team that wants a named developer in the room every week.

Response: Two business hours

Compare the plans

Care, Partner and Embedded plan terms side by side
Plan termCarePartnerEmbedded
Price$1,200 a month$2,400 a month$4,400 a month
Included hours8 a month20 a month40 a month
Effective rate$150 an hour$120 an hour$110 an hour
ResponseNext business dayFour business hoursTwo business hours
ChannelEmailEmail, Slack or phoneDirect line, named developer
CallsMonthly written summaryMonthly callWeekly call
QueueStandardPriorityFirst in line
PlanningNot includedQuarterly roadmap reviewRoadmap and budget planning
Overage$125 an hour$125 an hour$125 an hour

The first month is a takeover review

Most plans start with a system someone else built. The takeover review is included in the first month.

  1. Access and inventory

    Odoo.sh or your server, the repository, the integrations and the third-party apps.

  2. Read the system

    The code, the customizations, the data model and what looks fragile.

  3. Written risk list

    What is broken, what is risky and what to fix first, in plain language.

  4. First fixes

    We start on the highest-cost problem in your first month.

Terms, in plain language

  • +A 3 month start, then month to month.
  • +30 days notice to cancel.
  • +Unused hours do not roll over.
  • +Overage at $125 an hour, agreed before the work starts.
  • +Hosting, licenses and third-party apps are billed by their providers.
  • +Work above roughly forty hours gets its own written fixed price, for plan clients only.

Straight answers

What counts as an hour?

Time on your requests: reading code, writing and testing changes, and the calls and notes that go with them. Your monthly summary shows the hours used.

What happens if we go over the plan hours?

The first two hours over the plan are billed at $125 an hour. Anything larger gets a written estimate first, so there is no surprise invoice.

Do unused hours roll over?

No. A monthly plan buys availability and priority for that month, not a bank of hours.

How fast will you respond?

Care: next business day. Partner: four business hours. Embedded: two business hours. The response time starts when a request reaches the plan channel.

Can you take over from our current partner?

Yes. Most plans start with a takeover review: access, code, data and integrations read and written up before the first fix. You get the risk list before any change is made.

Do we have to move hosting or change our Odoo edition?

No. I work on Odoo.sh, your own server, and Odoo Online where the customization allows it. The plan does not require a move.

Who owns the code and the data?

You do. Work is committed to your repository, with written notes for every change, and you can leave with everything.

What is not included?

Hosting and license fees, third-party app subscriptions, and project work large enough to need its own fixed quote. Those are billed by their providers or quoted separately.

Book a callSee the plans
All questions

Tell me what your Odoo should be doing. I'll tell you which plan fits.

Pick a plan, or book a call and we will size it together.

Book a callSee the plans