Terms of Service
Please read these terms carefully before using our services.
Welcome to Loomworks LLC. These Terms of Service ('Terms') govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
IMPORTANT: Please read these Terms carefully. They contain limitations of liability and other provisions that affect your legal rights.
Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
Services Description
Loomworks LLC provides professional software consulting and development services, including but not limited to:
- Business process automation and workflow optimization
- Artificial intelligence and machine learning solutions
- Odoo ERP implementation, customization, and support
- Data analytics and business intelligence
- System integration and API development
- Technology strategy and digital transformation consulting
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
User Responsibilities
When using our services, you agree to:
Provide accurate, current, and complete information
Maintain the confidentiality of any account credentials
Use our services only for lawful purposes and in accordance with these Terms
Cooperate with us in the development and delivery of services
Pay all fees and charges associated with your use of our services
Intellectual Property
Ownership
All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Loomworks LLC or our licensors and are protected by intellectual property laws.
Client Work Product
Unless otherwise agreed in writing, all deliverables created specifically for you become your property upon full payment. We retain the right to use general knowledge, skills, and experience gained during the engagement.
License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose, subject to these Terms.
Payment Terms
Payment terms for our services are as follows:
Fees for our services will be specified in a separate agreement or statement of work.
Invoices are due within 30 days of the invoice date unless otherwise specified.
Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law.
Refund policies will be specified in individual service agreements.
Limitation of Liability
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOMWORKS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Loomworks LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.
This indemnification obligation will survive the termination of these Terms and your use of our services.
Termination
Termination by Either Party
Either party may terminate these Terms at any time with written notice to the other party.
Termination by Us
We may immediately terminate or suspend your access to our services without prior notice if you breach these Terms or engage in any conduct that we determine to be inappropriate or harmful.
Effect of Termination
Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.
SMS/Text Messaging Terms
The following terms apply to SMS (text) messaging services provided by Loomworks LLC:
Consent
By verbally consenting to receive text messages during an inbound phone call to our business number +1 (984) 251-1753, you agree to receive transactional SMS messages from Loomworks LLC related to the content of your call. You are not required to consent to SMS messaging as a condition of purchasing any goods or services.
Message Frequency
Message frequency varies. Messages are transactional and one-time, sent only in direct response to a phone call where you have provided verbal consent.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Loomworks LLC is not responsible for any fees charged by your carrier.
Opt-Out
You may opt out at any time by replying STOP to any text message from us. After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you provide new consent.
Help
For assistance, reply HELP to any message or call us at (984) 251-1753. You may also email hello@loomworks.solutions.
Carrier Liability
Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages. Loomworks LLC makes no guarantees regarding message delivery timing or success.
SMS Privacy
Your phone number and messaging consent are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or opt-in data with third parties for marketing purposes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Broward County, Florida.
Arbitration
At our sole discretion, we may require any dispute to be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Contact Information
For questions about these Terms of Service, please contact us:
Loomworks LLC
Wake County, North Carolina
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Additional Provisions
These Terms constitute the entire agreement between you and Loomworks LLC regarding the use of our services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.